- Confidence is everything and clinical problem-solving and skills, whilst obviously very important, are overrated. Had one of the partners come in today so I could sit in with him and see how he does things. All part of the learning experience I guess, and boy did I learn stuff off him today! I learnt more in two hours with him than all of uni. Come across confident, and the patient will be confident.
- If confidence is everything, trust is...well, everything too I guess. Objective number one when seeing a new patient - build the trust and the rapport, and don't come across as either a) a bumbling fool or b) a weird-arse psycho that is only doing physio so he can order women to take off their tops, and everything else will fall into place. Once again, a lesson learnt off the boss. Although upon hearing that he's coming to see patients with me, the other physios were worried that I'd be "corrupted at too early a stage in my career" by his...err...unorthodox ways. But I'm glad I saw him in action today, which leads me to the next point...
- Letting your boss see patients with you is neither clever nor smart when it comes to boosting your confidence, and keeping your job secure. You feel stupid when he asks you questions that you don't know the answer to. As a result, you feel like you will be fired tomorrow.
- Sometimes a patient will be a right old cockhead. They will call up the next day and blame you for giving them a new injury despite the fact that what you did was quite harmless and despite prior warnings to expect post-treatment soreness. They will cause a fuss that forces other physios to see her as well, and ultimately your boss. In times like these, it is often therapeutic to your own confidence if you 'debrief' with other members of staff who have come in contact with this patient. Patients like these will make you feel inferior and, as is the case here when the boss is involved, will make you feel like the boss has a lower respect of your abilities, no matter how much he says otherwise. It is therefore imperative that you assure yourself that you did nothing wrong (so long as you didn't!) and that you pretend the patient is a giant inflatable douche. Try not to laugh when you imagine this the next time you see the patient.
- Patients like the one mentioned above usually come from Frankston
- Chiropractors are usually thought of unfavourably by many patients that see you. Nine manipulations of your disc bulge without any exercise prescription or self-management tips usually does more harm than good. Also, the chiropractic practice of ordering x-rays upon x-rays for everything to do with the spine seems to be pissing off the radiographer fraternity.
- Patients may see you one morning, only get minimal improvement, then see the chiropractor the next day and get complete pain recovery, and subsequently cancel your appointment. In times likes these, feel happy that your patient is better especially if your patient is really nice. However, be prepared to see her again especially if SHE WAS GIVEN A FREAKIN' BACK MANIPULATION DESPITE HAVING A LIKELY ACUTE DISC BULGE. I mean, faaaark, some chiros are good, but ones that do this should be shot dead. It's like hammering your already-fractured forearm with a mallet. Your pain might disappear for a short-time, but in the long-term you've made it worse!!! But then again, I'm sure they know this, because it means they'll keep coming back again and again which translates into $$$.
- Be good to your admin staff. They know more than you.
- Be sure to exit the building quickly when you set the alarm at closing time. Having the alarm go off will freak you out. Ensure that you put the blame squarely on the receptionist in times like these.
